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Review: A Cognitive-Affective Model of Organizational Communication for Designing IT
2001
MIS Quarterly
There are several theories available to describe how managers choose a medium for communication. However, current technology can affect not only how we communicate but also what we communicate. As a result, the issue for designers of communication support systems has become broader: how should technology be designed to make communication more effective by changing the medium and the attributes of the message itself? The answer to this question requires a shift from current preoccupations with
doi:10.2307/3250931
fatcat:mxm5pcngdzd3jfwh5ebd7alfhq