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Functional value vs emotional value: A comparative study of the values that contribute to a preference for a corporate brand
2021
International Journal of Information Management Data Insights
Although many studies have argued that the source of competitiveness has shifted from functional value to emotional value, a comparison of the effects remains inadequate. This study evaluated the influence of each brand image on corporate brand preference in the Japanese automobile industry. An online survey was conducted in Japan, targeting Toyota, Honda, and Nissan. The hypothesis is that emotional value, rather than functional value, contributes more to brand preference. As a result of
doi:10.1016/j.jjimei.2021.100024
fatcat:4yxmcf3t55bg7me6pei5ouxyfu