Capability Development of Customers

Vinay Sharma, Pankaj Madan, Piyush Seth
2011 International Journal of Strategic Technology and Applications  
Recent national and international developments are demonstrating the power of technology to transform communication channels, media sources, events, and the fundamental nature of journalism. Technological advances now ABSTRACT Recent national and international developments are demonstrating the power of technology to transform communication channels, media sources, events, and the fundamental nature of journalism. Technological advances now allow citizens to record and instantly publicize
more » ... ation and images for immediate distribution on ubiquitous communication networks using social media such as Twitter, Facebook, and Youtube. These technologies are enabling non-journalists to become "citizen reporters" (also known as "citizen journalists"), who record and report information over informal networks or via traditional mass media channels. Against the background of media repression in Nigeria, the article reports on a study that examined the impacts of technology on the journalism business as a way of understanding how citizen-reporters impact the journalism business in Nigeria. Specifically, the focus of the study was on Nigerian citizen-reporters (bloggers, social media, online news, and online discussion groups), their roles, and the impacts on Nigeria's political struggle, free press, and free speech. allow citizens to record and instantly publicize information and images for immediate distribution on ubiquitous communication networks using social media such as Twitter, Facebook, and Youtube. These technologies are enabling non-journalists to become "citizen reporters" (also known as "citizen journalists"), who record and report information over informal networks or via traditional mass media channels.
doi:10.4018/jsita.2011040102 fatcat:rvbqwit32fa5jiadh43tn63kuq