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Six Sigma was introduced as a quality management tool at Motorola in the 1980s. Since then, leading U.S. companies have gained significant financial and non-financial benefits/results from the implementation of Six Sigma projects. Despite Six Sigma popularity, some companies have failed to gain quantifiable net financial benefits/results from Six Sigma implementation. In the process of Six Sigma implementation, vital components are critical factors and key ingredients for the success of Sixdoi:10.17265/1548-6583/2016.04.002 fatcat:bhlrauxmavfhtj63oxoqwmyxma