Review on Relationship between Psychological Contract and Organizational Citizenship Behavior

Li Chu, Bixiang Zhu
2017 Proceedings of the 2017 7th International Conference on Education, Management, Computer and Society (EMCS 2017)   unpublished
With the increasing competition among enterprises, the study of psychological contract and organizational citizenship behavior between enterprises and employees has always been the concern of management scholars. On the basis of a brief review of the research on psychological contract and organizational citizenship behavior, focusing on the relationship between psychological contract and organizational citizenship behavior, this paper ruptured and summarized the relevant research on the effect
more » ... arch on the effect of psychological contract on organizational citizenship behavior, the effect of psychological contract violation on organizational citizenship behavior and the impact of organizational citizenship behavior on psychological contract, so as to have a certain reference on further study of the relationship between psychological contract and organizational citizenship behavior in the new era background. 心理契约与组织公民行为关系研究综述 储 丽 1 ,朱必祥 2 (南京理工大学 经济管理学院、企业管理系,江苏 南京 210094) 摘要:随着企业间竞争的日益加剧,对企业与员工之间的心理契约和组织公民行为的研究一直以来都颇受管理学界的关 注。本文在对心理契约、组织公民行为的相关研究进行简单回顾的基础上,着眼于心理契约与组织公民行为之间的关系,从 心理契约履行对组织公民行为的影响、 心理契约违背及破裂对组织公民行为的影响和组织公民行为对心理契约的影响三个方 面对相关的研究加以梳理,并从整体上进行了总结,以期对新时代背景下心理契约与组织公民行为关系的深入研究有一定的 借鉴意义。 关键词:心理契约;组织公民行为;关系 中图分类号:F241 文献标识码:A 引言 20 世纪 90 年代以来,全球竞争的加剧使组织所处的环境日趋不确定和复杂,雇佣关系也随之发生了 深刻的变化。在竞争性和变化性日益增强的环境中,组织要应对双重挑战-既要增强对环境的适应性,又 要通过激励员工充分履行角色内行为和角色外行为来提升组织绩效,就必须思考如何建立良性的雇佣关 系,由此也吸引了众多国内外学者对心理契约、组织公民行为及其之间关系的多角度研究。 本文在全面梳理国内外心理契约与组织公民行为关系的基础上,综述已经取得的成果,分析以往存在 的问题,并对未来研究方向作出展望,以期为该领域日后更为深入的研究提供借鉴和帮助。 1 心理契约研究概述 1.1 心理契约的概念界定 Argyris 在《理解组织行为》一书中首次提出心理的工作契约这一概念 [1] 。Levinson 等通过实证研究 ,
doi:10.2991/emcs-17.2017.390 fatcat:omi5hrqatbfwnd2gt2ljg25yty