A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2018; you can also visit the original URL.
The file type is application/pdf
.
Pengaruh Kualitas Pelayanan, Keunggulan Produk dan Citra terhadap Loyalitas Pengunjung dengan Kepuasan sebagai Variabel Intervening Pada
unpublished
Library plays an imprtant role as one of knowledge resource. The purpose of this study was to analize the intervening effect of visitor satisfaction on the relationship between service quality, product advantage, image and visitor loyalty. The study population is all library visitors located in Kerinci regency and number of sample was accounted for 319 visitors by performing accidental sampling method. In terms of hypothesis testing, this study conducted multiple, single and hierarchical
fatcat:wbp6uxdqunaj7la6ta5r7mg6nm