RELATIONSHIP BETWEENWORKPLACE INCIVILITYAND TURNOVER INTENTION: A CONCEPTUAL FRAMEWORK

Wan Zhalkiatul Aida Ishak, Fais Ahmad, Khairol Anuar Ishak
2017 JOURNAL OF TECHNOLOGY AND OPERATIONS MANAGEMENT  
The emerging issues that surround the house officers (HO) of Malaysia's public hospitals has raised significant concerns among the practitioners and the academicians; such as uncivil treatment that occur in the hospital environment. Reflecting from this, this paper aims to discuss the relationship between the workplace incivility and turnover intention among the house officers of Malaysia's public hospitals. An extensive review provides the insights of the possible relationships between the
more » ... ables. Related proposed framework of this research is hoped to meet the research objectives and provide valuableinsights for future research.
doi:10.32890/jtom2017.12.2.6 fatcat:agfm7w3fbvh5hhmpy3rvnd642m