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ASSESSMENT OF CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY DIMENSIONS OF IDEA MOBILE NETWORK WITH REFERENCE TO VIJAYAWADA CITY (AP)
International Journal of Business and Administration Research Review
unpublished
Introduction The history of Indian Telecommunication has its roots in the dawn of the of the independence era India attained independence in the year 1947.When India had around 84,000 Telephone lines for its population of 350 million .After 33 years, by 1980 India's Telephone service increased with only 2.5 million Telephones and 12,000 public phones for a population of 700 million only.3% India's 5, 75'976 Villagers enjoyed Telephone service. Need for the Study At present, several companies
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