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Shadow IT Use, Outcome Effects, and Subjective Performance Evaluation
Journal of Strategic Innovation and Sustainability
Using shadow IT may be seen as either a form of organizational misbehavior or proactive and creative problem-solving. These perceptions have implications for the subjective evaluation of subordinate performance. In our experiment, participants choose whether to award a bonus to an employee when different IT systems are used across different outcome levels. We find that employees using shadow IT are less likely to receive the bonus in both high and low outcome conditions relative to employeesdoi:10.33423/jsis.v14i3.2104 fatcat:ifpjykj2ife77au5pyp5n635f4