Dealing with High Talent Turnover through Talent Engagement Strategies: A Study of the Hotel Sector in Thailand

Rudsada Kaewsaeng-on, Mohamed Branine, Sinini Vundla, Prachuab Tongsri, Saqib Mehmood
2021 TEM Journal  
The hotel sector faces high team member turnover, incredibly talented workers who can contribute to outstanding performance and levelling world-class standards. Hotels need strategies to engage their talent effectively to maintain competitiveness. This paper used qualitative research, of which (38) semi-structured interviews were accompanied by key informants at the management level and supplemented by documentation and observation. The research revealed that effective talent engagement is
more » ... d directly to the well-known theory of effective talent management. Thus, the national culture influences talent engagement strategies. Within Thai culture, managers act as 'parents' and build strong interpersonal relationships.
doi:10.18421/tem104-24 fatcat:zh7weiii4bdj3euxmabkgjzrb4