The impact of health information systems on the performance of human resources (HR) in King Faisal Specialist Hospital in Taif

Adnan Awad Shawabkeh
2018 Archives of Business Research  
This study aimed at identifying the impact of health information systems on the performance of human resources (HR) in King Faisal Specialist Hospital in Taif. In order to achieve the objectives of the study, a questionnaire was designed and developed for the purpose of collecting data and distributing it among the 72 sample members. The Statistical Package for Social Sciences (SPSS) was used to analyze the data. The descriptive statistical methods were used to test the hypotheses. The study
more » ... heses. The study concluded a number of results, the most important are: -1. That respondents' perceptions of the requirements of health information systems were high. 2. That respondents' perceptions of the performance of human resources (HR) were high. 3. The requirements of health information systems (hardware, software, human and organizational) have an impact on the performance of human resources. 4. There are no statistically significant differences due to the variables of (age, qualification and professional experience). The study recommended the following : 1. Activating the concept of human relations between senior management and employees in order to enhance the motivation of employees and improve their performance. 2. Designating the right man in the right place in proportion to their abilities and study qualifications, thus increasing their acceptance of work and improving performance leading to not overburdening them with wok beyond their capabilities and the time required for completion. 3. Increasing the support of the senior management to the users of the system and polling their views on the problems they face in order to overcome such problems. 4. Providing software that is compatible with the devices and networks being used. technologies in real life by developing the idea information management and the role of computers in medicine and health care. One of the most important developments was the idea of electronic medical records, which represent the nerve of information related to the provision of health care to the patient. The stages of the process of improving the medical records and their integration with different information sources, through information network systems, have led to the idea of decentralization and communication of information between more than one hospital and a medical institution, and even more through the Internet, which has enabled millions of users to rely on it as a source for the search for medical information (Wager et al., 2005) . The performance of human resources is the core of administrative development, through which the employee's performance is monitored and his functional abilities are improved so as to make performance results consistent with the objectives of the organization, and enable the employee to carry out his duties, develop his abilities to assume additional responsibilities that achieve a high degree of job satisfaction, and adapt to the work environment (Al-Qurashi, 2007) . Problem of the study :- The researcher's knowledge of the health services at King Faisal Hospital shows that the health information systems currently in use have an impact on the medical and administrative fields in terms of preparing statistical reports related to the work and the transfer of laboratory results from different departments and all operations related to the patient's record. Nevertheless, the system does not process medical orders electronically and does not provide all the information for patients in an integrated manner, and the system does not allow to completely dispense with the medical paper record as well, therefore; there is a relationship between health information and the performance of human resources thus leading to forming the problem of the study through the following main question :-What is the impact of health information systems on the performance of human resources (HR) in King Faisal Specialist Hospital in Taif?
doi:10.14738/abr.610.4583 fatcat:ex4zj5zop5dgfgaysjblgtspby