Service Conductor: An approach to increasing safety in Nairobi's matatus [article]

Emmanuel Yussuf, Vane Bonareri, Samuel Olembo, Tuomas Tapper, Heike Otten, Josefiina Falck
2020 Figshare  
Nairobi, Kenya's capital city, is one of the most dynamic and fastest-growing of Africa's emerging cities. Almost 50% ofpeople in Nairobi walk because they cannot access affordable transport options, yet most roads in Nairobi do notaccount for the needs of pedestrians (Maherali & Adegboye, 2019).According to the Nairobi Metropolitan Area Transport Authority, Nairobi is the fourth most congested city in the world, with traffic congestion estimated to cost thecity over $1 billion a year.
more » ... called matatus are the most popular means of transportation, which is why this project mostly focuses on the matatu industry.The project focuses on identifying impediments in the use of public transport in Nairobi, as increasing the use of publictransport might lead to more sustainable traffic and a less congested city. The literature review in this report shows thatone major issue around public transport in Nairobi is women facing harassment. The purpose of this research is to furtherinvestigate the issue of harassment in public transport.Based on the identified problems, this project then aims at harnessing existing solutions and technology tools to develop solutions.
doi:10.6084/m9.figshare.12505817.v1 fatcat:shwdfr6rzjgvbni2fd52sysd7i