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Surprisingly little research has investigated the factors contributing to the successful practice of process modeling, in particular those contributing to the development of process models that facilitate human understanding. This research discusses the use of text and icons for labeling the graphical constructs in a process model. We discuss the use of two verb classification schemes to propose a systematic approach for describing, and graphically representing, domain semantics in labels useddoi:10.4018/jismd.2010040103 fatcat:kcom32w4kbh4hk54ccyd653ehq