Using competitive strategy patterns to determine ideal supply chain management information systems capabilities

Tim S. McLaren, Milena M. Head, Yufei Yuan
2004 International Journal of Internet and Enterprise Management  
Supply chain management information systems (SCM IS) have become vital tools for synchronising information among the customers and suppliers of a supply chain. However, recent advances in inter-enterprise systems and e-business technologies have led to a confusing variety of SCM IS alternatives, each with varying capabilities. This paper demonstrates how a business unit's competitive strategy patterns can be identified and used to determine the levels of support an SCM IS should provide to
more » ... e operational efficiency, flexibility, and planning and analysis capabilities. An exploratory pilot study using the emergent model illustrates its utility and assesses various measures of its operationalisation. Keywords: business strategy; interorganisational information systems; strategic alignment; supply chain management. Reference to this paper should be made as follows: McLaren, T.S., Head, M.M. and Yuan, Y. (2004) 'Using competitive strategy patterns to determine ideal supply chain management information systems capabilities', Int. J. Internet and Enterprise Management, Vol. 2, No. 1, pp.45-61. Biographical notes: Tim McLaren is a PhD candidate at McMaster University who focuses on the management of Information Systems for strategic advantage. Tim is also a Principal Consultant with Korva Consulting Ltd., where he helps organisations define and solve their process improvement and technology needs. He has worked with and consulted for numerous large organisations in the manufacturing, retail, government, and financial services sectors in process improvement, supply chain management, and enterprise systems implementation projects. He holds a BSc in Engineering from Queen's University in Kingston, Ontario and a MBA from DeGroote School of Business at McMaster University. His research interests include strategies for integrating business processes and technology between organisations to enable supply chain coordination. He has published several books, journal articles, and conference papers on information systems and supply chain management. Details from his recent research on supply chain management information systems can be found at topics that relate to electronic commerce and human-computer interaction, including trust and privacy in electronic commerce, interface design, mobile commerce, Web navigation, supply chain management, e-tailing, information retrieval and Web-based agents. She holds a PhD and MBA from McMaster University and a . He received his PhD in Computer Information Systems from the University of Michigan in 1985. His research interests are in the areas of supply chain management, mobile commerce, web-based negotiation support systems, business models in electronic commerce, approximate reasoning with fuzzy logic, kidney transplanting allocation, and decision support in healthcare. He has published more than 40 papers in professional journals such as International
doi:10.1504/ijiem.2004.004400 fatcat:7omb3fd6cbdxhhonaicv7cel7m