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Critical Examination of the Impact of E-Government on the Income Tax Collections: A Case Study in the Income and Sales Tax Department of Jordan

Atala M. Qtish, Adel M. Qatawneh
2015 International Journal of Academic Research in Business and Social Sciences  

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This research addressed the effectiveness of applying e-Government in the Income and Sales Tax Department (ISTD) in Jordan. The ISTD was chosen since it is one of the first to implement the e-Government. A questionnaire was designed and distributed to a random sample of ISTD managers, department heads, and directors. Statistical analysis and testing of hypothesis conducted. Results showed that a statistical relationship does exist between the effectiveness of the application of e-Government on
more » ... actors such as: speed and accuracy, monitoring and control, and ease and simplicity of governmental performance.
doi:10.6007/ijarbss/v5-i4/1540 fatcat:hc24psvrwvborgdhqfvjolxo5y
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Atala M. Qtish, Adel M. Qatawneh. "Critical Examination of the Impact of E-Government on the Income Tax Collections: A Case Study in the Income and Sales Tax Department of Jordan." International Journal of Academic Research in Business and Social Sciences 5.4 (2015)