Critical Examination of the Impact of E-Government on the Income Tax Collections: A Case Study in the Income and Sales Tax Department of Jordan

Atala M. Qtish, Adel M. Qatawneh
2015 International Journal of Academic Research in Business and Social Sciences  
This research addressed the effectiveness of applying e-Government in the Income and Sales Tax Department (ISTD) in Jordan. The ISTD was chosen since it is one of the first to implement the e-Government. A questionnaire was designed and distributed to a random sample of ISTD managers, department heads, and directors. Statistical analysis and testing of hypothesis conducted. Results showed that a statistical relationship does exist between the effectiveness of the application of e-Government on
more » ... actors such as: speed and accuracy, monitoring and control, and ease and simplicity of governmental performance.
doi:10.6007/ijarbss/v5-i4/1540 fatcat:hc24psvrwvborgdhqfvjolxo5y