Hyperknowledge in practice-users attitudes to active DSS

P. Walden, C. Carlsson, O. Kokkonen
Proceedings of the Thirtieth Hawaii International Conference on System Sciences  
There is some common wisdom that managers do not use computers and that nothing much could be gained with computer support. We have made an empirical study of the attitudes of a group of senior managers towards computer support. We found that senior managers do use computers and computer-based systems; they do believe in support systems and they have high expectations on the impacts of support systems on decision-making.
doi:10.1109/hicss.1997.663188 dblp:conf/hicss/WaldenCK97 fatcat:56367dl4fjfnrjlovw5wwvbjjq