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RECENT E-COMMERCE TRENDS AND LEARNINGS FOR E-COMMERCE SYSTEM DEVELOPMENT FROM A QUALITY PERSPECTIVE
2021
International Journal for Quality Research
The aim of this paper was to conduct a systematic review of the newly emerging research on e-commerce, and synthesise any learnings for e-commerce system development from a quality perspective. A systematic review was conducted using Google Scholar and 39 shortlisted papers were reviewed. The results of the review found the following: The e-commerce industry's rapid growth in 2020 cannot be ignored. Demand for various types of products rose as situational requirements changed and varied among
doi:10.24874/ijqr15.03-07
fatcat:ztha3aqbdzesrgvwnb63rtutdy