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The growing number of social media users and their posts provide valuable data about the sentiment that they have toward different services as well as people. Recent advances in big data analytics and natural language processing provided means to automatically calculate sentiment in text. Sentiment analysis is method which can be used to analyze social media content, it basically converts social media post text into quantitative data. While significant work was directed toward sentimentdoi:10.1145/3227609.3227680 dblp:conf/wims/ChenBS18 fatcat:eepe6dgcb5f2tlve2pvt6snfwq