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ICT-Related Intangibles and Organizational Innovation: Indicators for Improving Connectedness and Flexibility
2012
Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
In this paper we address the role of ICT-related intangible assets in organizational innovation. We focus on two important innovation enablers: first, connectedness, the ability of individuals to create and maintain connections to each other; and second, organizational flexibility to adapt to changing needs. For connectedness and flexibility, an agile ICT infrastructure and information management services are needed. Through a Delphi study, we identified several factors hindering organizational
doi:10.17011/ht/urn.202109224944
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