Analisis Customer Relationship Management (CRM) terhadap Customer Relationship Quality (CRQ) dan Customer Lifetime Value (CLV) Rumah Zakat di Indonesia

Andhi Irawan
2019 At-Taradhi: Jurnal Studi Ekonomi  
Peter Levers, "The Value of Trust," Customer Attuned (blog), 19 Januari 2016, http://customerattuned.com/blog/the-value-of-trust/.
doi:10.18592/at-taradhi.v10i1.2802 fatcat:cfylyo25wngu5jinzzb6lao5ky