In urban management, public satisfaction represents a certain degree of management level and management effectiveness. In order to improve the public satisfaction of urban management, this paper studies the existing problems of public satisfaction in urban management in Xi'an and builds a comprehensive evaluation model to include various influencing factors. Divide into different levels, and use the consistent matrix method to compare the low-level factors to the high-level factors and get the

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... elative importance. Then use the fuzzy comprehensive evaluation method to cycle from the lower level to the highest level. Finally, calculate the score and calculate the score according to the interval Give assessments and improvement measures and suggestions.