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Public employees in social media communities: Exploring factors for internal collaboration using social network analysis
2018
First Monday
This paper analyzes the interactions that public employees perform in social media communities, providing empirical evidence on the dynamics of internal collaboration. In general terms, this study responds to a rising interest in the study of social media communities as tools for co-production and innovation. In doing so, this paper asks the following research questions: How do interactions among public employees occur within a social media community? What factors determine the number of
doi:10.5210/fm.v23i4.8348
fatcat:m3anwmc3drfxhimmt6feuem5a4