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Measuring online consumer behavior: scale development & validation
2019
Journal of Business & Retail Management Research
The purpose of this paper is to measure online consumer behavior in Saudi Arabian context. The study has identified 7 factors like Web Atmosphere, E-Retailors Image, attitude, Trust, Situational factors, social factors and cultural factors which have a significant influence on the online consumer behavior. These seven factors have been measured using 35 statements. The scale developed has shown strong internal consistency, reliability and has remained consistent across different samples. The
doi:10.24052/jbrmr/v13is03/art-20
fatcat:5ftcuc73qzbfjh2e2svcvlc7ly