Dashboard for Evaluating the Quality of Open Learning Courses

Gina Mejía-Madrid, Faraón Llorens-Largo, Rafael Molina-Carmona
2020 Sustainability  
Universities are developing a large number of Open Learning projects that must be subjectto quality evaluation. However, these projects have some special characteristics that make theusual quality models not respond to all their requirements. A fundamental part in a quality modelis a visual representation of the results (a dashboard) that can facilitate decision making. In thispaper, we propose a complete model for evaluating the quality of Open Learning courses and thedesign of a dashboard to
more » ... epresent its results. The quality model is hierarchical, with four levelsof abstraction: components, elements, attributes and indicators. An interesting contribution is thedefinition of the standards in the form of fulfillment levels, that are easier to interpret and allow usinga color code to build a heat map that serves as a dashboard. It is a regular nonagon, divided intosectors and concentric rings, in which each color intensity represents the fulfillment level reachedby each abstraction level. The resulting diagram is a compact and visually powerful representation,which allows the identification of the strengths and weaknesses of the Open Learning course. A casestudy of an Ecuadorian university is also presented to complete the description and draw newconclusions.
doi:10.3390/su12093941 fatcat:ixnx3yb3rnh35arexfnfnhr6lu