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Yeah, the rush ain't here yet - take a break : creation and use of an artifact as organizational memory
2003
36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the
In order to understand organizational memory, it is important to understand how things become adopted as memory resources in organizations. In this paper, we describe the genesis and use of an artifact that became a memory resource for a wide range of activities. We discuss how the creation and use of the rush cheat sheet (RCS) and its associated representations at Dallas Ft. Worth TRACON brought together information and expert knowledge across organizational boundaries. Multiorganizational
doi:10.1109/hicss.2003.1174261
dblp:conf/hicss/HalversonA03
fatcat:zfq563tanjhddkbkttn2luytbe