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Post content and its effect on consumer engagement rate in Indian life insurance Facebook brand pages
2018
International Journal of Engineering & Technology
Indian insurance companies are new in adopting social media marketing and this research paper try to identify the post characteristics that drive consumer engagement in Facebook brand pages. The data used for this study was obtained from the post of five brands of Indian life insurance companies' official Facebook brand pages. The data collection was gathered using Fanpage Karma over a period of three months, from the 1st of Jan to the 31st of March 2017. The posts collected during the period
doi:10.14419/ijet.v7i2.11235
fatcat:mozkfdj6dfh7fpnjwocnuwtdam