The Business Process Game

Nico Herzberg, Matthias Kunze
2015 Central-European Workshop on Services and their Composition  
Recently, gamification -the augmentation of work with game elements -attracted tremendous interest and has become one of the most important trends in digital business strategy 1 . In this paper, the authors elaborate on the opportunities to gamify operative business process management, in particular process enactment, and show various ways to engage process participants in their daily work, support them achieving their goals, and develop their skills. A concrete implementation of gamification
more » ... business process management is shown on a use case and a detailed discussion of future research is given.
dblp:conf/zeus/Herzberg015 fatcat:q2of3em77je5dm2oeboj54afay