Management and Telework [chapter]

Arlene J. Nicholas
Encyclopedia of Business Analytics and Optimization  
This chapter provides an overview of teleworkan employment option that can be of benefit to organizations, workers and society. Telework is defined and its benefits and challenges are discussed. The chapter also addresses current usage in organizations and the successful management of teleworkers. Dr. Arlene J. Nicholas is the Graduate Director of the MBA and MS programs at Salve Regina University in Newport, RI and is a recognized authority in the field of telework. Dr. Nicholas has published
more » ... olas has published her dissertation, written several journal articles and given numerous presentations on telework, telework management and generational preferences for telework. KEY TERMS & DEFINITIONS Affinity Distance: emotional separation between virtual team members who have no personal relationship. ICT: information communications technology. Knowledge Worker: researchers, planners, analysts and/or developers who acquire, manipulate, and analyze information. Operational Distance: psychological gaps regarding workplace issues Physical Distance: variances in space, time and environment. Telework: Work done remotely from the office using some form of telecommunications; also referred to as telecommuting. Virtual Distance: working and communicating mainly, or exclusively, through technology.
doi:10.4018/978-1-4666-5202-6.ch130 fatcat:kxi6pfbubzhutjcobsj3oodm3a