Konsep Keadilan dalam Mediasi pada Lembaga Alternatif Penyelesaian Sengketa Perbankan Indonesia (LAPSPI)

Nahdhah (Universitas Islam Kalimantan)
2021 Al Adl  
Banking mediation is considered very important, because in addition to settlement through this route it is deemed more effective and more efficient for the disputing parties. The presence of the Indonesian Banking Dispute Resolution Alternative Institute (LAPSPI) is certainly very helpful in carrying out banking dispute resolution and is expected to resolve civil disputes between customers and banks. The purpose of this study was to determine the characteristics of the mediation carried out by
more » ... he Indonesian Banking Dispute Resolution Alternative Institute (LAPSPI) and the concept of justice in mediation carried out by the Indonesian Banking Dispute Resolution Alternative Institute (LAPSPI). The research method used is normative legal research which is descriptive analysis. The results of the research are the characteristics of the mediation carried out by the Indonesian Banking Dispute Resolution Alternative Institute (LAPSPI), which is based on the Financial Services Authority Regulation Number 01 / POJK.07 / 2014 concerning LAPS in the Financial Services sector regulates the dispute settlement mechanism in the banking sector, which can be pursued in 2 stages. , namely: Internal Dispute Resolution, namely dispute resolution through the Financial Services Institution (LJK) and External Dispute Resolution, namely dispute resolution through judicial institutions (litigation) or outside the court (nonlitigation). POJK No. 01 / POJK.07 / 2014 Alternative Dispute Resolution Institutions in Article 7 states that the principle of justice in Alternative Dispute Resolution Institutions has regulations in making decisions with the following provisions: The mediator actually acts as a facilitator in bringing together the disputing parties to obtain an agreement. The solution in this case can be explained that the disputing parties, namely between the bank and the customer are enforced equally, namely in the assessment of a treatment / action
doi:10.31602/al-adl.v13i1.3978 fatcat:5ylmgoxoqzalpmgyqmvht3lic4