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We propose a methodology for measuring the return on knowledge in company processes. We argue that one promising approach is to formulate the problem within the context of a knowledge management framework. That is, we will demonstrate that it is possible to measure the impact of knowledge embedded in information technology (IT) deployed in an organization's core processes. In this sense, the core process knowledge embedded within IT is a particular instance of knowledge used to produce coredblp:conf/icis/HouselSZR01 fatcat:4wkgdo6wgveidc37okazuxqrm4