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サービス・イノベーション : 生産性向上に向けた科学的工学的手法(<特集>新サービス創造に向けたサービス工学の取り組み)
Science and Engineering Approach toward Service Innovation(Service Engineering toward Creating Innovative Services)
2009
Systems, Control and Information
Science and Engineering Approach toward Service Innovation(Service Engineering toward Creating Innovative Services)
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