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An Artifact for Evaluating the Quality of Health Service Providers: Evidence From Brazil
Inquiry: The Journal of Health Care Organization, Provision, and Financing
The aim of this article is to present an artifact for evaluating the quality and performance of service providers in the field of health care: the UNIPLUS Program. To verify the scientific nature of the artifact and ensure that it meets the criteria set by the community and the environment, the premises of Design Science Research (DSR) were used. As this research field lacks empirical evidence, the artifact was tested from 2013 to 2015 with 25 health care service providers from differentdoi:10.1177/0046958018790168 pmid:30156927 fatcat:svlsnfho7rfw3l2f46zbt47zj4