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The Importance of Consumer Satisfaction for E-Commerce Users: How That Affects Consumer Behavior on Consumer Satisfaction?
2021
Proceedings of the First International Conference on Science, Technology, Engineering and Industrial Revolution (ICSTEIR 2020)
unpublished
E-commerce is a business model that performs transactions using the internet and is implemented digitally to facilitate transactions between organizations and individuals. E-commerce covers the process from distribution, sale, purchase, marketing and service of a product which is carried out in an electronic system, namely the internet. E-commerce competition in Indonesia is very fierce because many e-commerce from abroad also compete and become the prima donna in Indonesia. In this study, the
doi:10.2991/assehr.k.210312.016
fatcat:s3thljd3hzft5eimvj2dys5fwa