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Today's spectrum of Workflow to Computer Supported Cooperative Work (CSCW) tools provide a continuum of support ranging from process-driven to ad-hoc userinteraction. Depending on the position within this continuum, tools provide process visibility and traceability at the expense of flexibility. Here we present an architecture integrated within Microsoft Office and the Windows Shell, called 'MySight', that supports knowledge-intensive work using structured collaboration spaces. Thedoi:10.1109/cts.2009.5067507 dblp:conf/cts/HorvathBRR09 fatcat:dbicrah6h5gynho5pbeowqp4rq