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Health care is uncertain, dynamic, and fast growing. With digital technologies set to revolutionise the industry, hospital capacity optimisation and planning have never been more relevant. The purposes of this article are threefold. The first is to identify the current state of the art, to summarise/analyse the key achievements, and to identify gaps in the body of research. The second is to synthesise and evaluate that literature to create a holistic framework for understanding hospitaldoi:10.3390/healthcare10050826 pmid:35627963 pmcid:PMC9140785 fatcat:4tqkjmaegze5fl6ynsyft35he4