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Information Management and Business Review
This case study describes the problems faced and transformation efforts taken by the Board of Directors of Menga Berhad in order to stay relevant in the evolving requirements of technology in the ICT industry. The case was identified as a result of stiff competition faced by Menga over the years which resulted in declining of revenues and profit margins, delayed projects and declining customer satisfaction during the recent years and how the strategic vision was turned into operational reality.fatcat:jkqw6pwrfzcr7cmwndck7xl3n4