An Assessment of the effects of informal groups on employee performance: A case of High Schools in Bulawayo Province. (2012-2013)

Printah Nkala, Mbuyisa Barbara
2014 IOSR Journal of Humanities and Social Science  
The study sought to investigate the effects of workplace informal groups on employee performance in Bulawayo Province. In schools, the level of students' academic performance has gone down, prompting the researchers to carry out the study. This is evidenced by the overall Bulawayo percentage pass rate at all of its thirty nine schools which fell from the 2012 high of 86% to 80.35%. (Zimbabwe Focus 17.02.14). The main objective of the study is to ascertain the effects of informal groupings on
more » ... loyee performance. A Descriptive survey design was used while a questionnaire and semi-structured face to face interview guides were conducted to collect the data. The researchers used stratified random sampling technique to select respondents and the sample size was 50 teachers and 39 head principles from 39 schools. The research findings were analysed using tables and graphs and the findings indicated that workplace informal groups significantly contribute towards students' academic employee performance. The researchers recommended that school heads should foster good team spirit and positive relationships by turning informal groups into active organisation's participatory groups whose main objective would be to help every member to improve students' academic performance which enhances positive relationship amongst the employees. The study recommends that school management should identify themselves with the group's informal leaders to gain corporation of the group.
doi:10.9790/0837-1971106112 fatcat:rpu3kjfw2rallik4zmuj5jm6tm