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2006 IEEE International Conference on Industrial Technology
Increasing number of service and manufacturing sectors are investigating the impact of information technology (IT) and information system (IS) on organizations. Also, IT training programs and their role in IS environment are being investigated. Previous studies suggested IT impact measurement for planning and assigning IT end-user training programs. This article develops and implements an integrated model to plan IT end-user training programs based on past IT end-user training programs successdoi:10.1109/icit.2006.372569 fatcat:fi5pv25jgvbdrgyccej65ifygy