A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is
Contemporary information systems (IS) products and services must fulfill the needs of consumers that are more widely scattered than traditional organizational end-users. New ways to incorporate these wideaudience end-users in the IS development are required. The lead-user method used in new product development is a promising approach to tackle this problem. However, the finding and recruiting of the leadusers has been found very burdensome for the firms. We propose lead-users to be found anddoi:10.1287/serv.1.4.241 fatcat:3ssvu4tvinai5hcbkohc4i7jri