Intranet document management systems as knowledge ecologies

M. Ginsburg
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences  
Document management inside an organization is an interesting socio-technical problem. This paper considers Intranet Document Management as a knowledge ecology and presents a document lifecycle model consisting of five phases: creation, publication, organization, access, and destruction (adapted from [13]). Specific attention is paid to the knowledge ecology issues faced by document management systems (DMS), such as identifying typical heterogeneous work groups in an enterprise document
more » ... t system, the implications of inter-user and inter-group coordination (via, for example, annotation) and the consequences of DMS use over time. We conclude with a discussion of how the basic stages of a document lifecycle can tie together with the sociotechnical goal of a scalable DMS to support a lively and dynamic document knowledge ecology.
doi:10.1109/hicss.2000.926700 dblp:conf/hicss/Ginsburg00 fatcat:hvdxu67ktvc5feicv437noyppa