Perceptions regarding distributive justice in the South African financial service industry

Elroy Eugene Smith, Noxolo Eileen Mazibuko, Viwe Mrwebi
2019 African Journal of Business Ethics  
Distributive justice is associated with the perceptions of an individual of the presence of equity and fairness in an organisation and how employees compare their expectations to the actual outcome. The primary objective of this article is to critically assess distributive justice within the South African financial services industry. A quantitative research design was employed. Non-probability sampling was used and 436 usable questionnaires were returned. The empirical results revealed that
more » ... tworthiness of management, extrinsic rewards and organisational climate have a positive influence on distributive justice, while employee engagement and two-way communication were found to have no significant influence on distributive justice. Furthermore, distributive justice had a positive influence on organisational citizenship behaviour and reputable employee retention in the financial services industry.
doi:10.15249/13-1-206 fatcat:xxkgma2lyrgmbb6f2lere3vwhq