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Usability Study of a Library's Mobile Website: An Example from Portland State University
Information Technology and Libraries
<p>To discover how a newly developed library mobile website performed across a variety of devices, the authors used a hybrid field and laboratory methodology to conduct a usability test of the website. Twelve student participants were recruited and selected according to phone type. Results revealed a wide array of errors attributed to site design, wireless network connections, as well as phone hardware and software. This study provides an example methodology for testing library mobile websites,doi:10.6017/ital.v31i2.1913 fatcat:swmkvbotmbcf3paflrhr7g77pm