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The Role of SLAs in Building a Trusted Cloud for Europe
[chapter]
2015
IFIP Advances in Information and Communication Technology
The European commission recognises Cloud potential to improve competitiveness by enabling transformation to better connected and efficient society. However, still trust and security concerns hamper its massive adoption, both in private and public sectors. Towards a establishing a Trusted Cloud Europe this paper stresses the role that Service Level Agreements (SLAs) play by providing the mechanisms that allow both users and providers to establish a common understanding on the services to be
doi:10.1007/978-3-319-18491-3_22
fatcat:qsiuxyzal5e2poiuym77qdb5yy