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The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine Creativity
2013
Academy of Management Journal
Intercultural tensions and conflicts are inevitable in the global workplace. This article introduces the concept of ambient cultural disharmony-indirect experience of intercultural tensions and conflicts in individuals' immediate social environment-and demonstrates how it undermines creative thinking in tasks that draw on knowledge from multiple cultures. Three studies (a network survey and two experiments) showed that ambient cultural disharmony decreased individuals' effectiveness at
doi:10.5465/amj.2011.0971
fatcat:423lawtqmzautbul45kdlrz3ii