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The Globalization of Public Services Production: Can Government be 'Best in World'?
1994
Public Policy and Administration
New public management strategies (NPM) constitute a powerful model of how virtually all aspects of public services production can be brought to more closely approximate those in private industry. Although the full NPM agenda is only partially implemented in some countries, it has already had enormous impacts in creating a proto-market in the public services. This 'market' may remain a domain of diversified, small-scale, mainly single-country provider organizations. Or it may develop on more
doi:10.1177/095207679400900204
fatcat:l6endcr2o5bd5mgonqapyscjme