To participate in today's society, one needs to be able to handle digital remote communication (i.e., communication with someone who is not physically in the same place). This includes phone calls, texting, e-mail, chat, social media, and other online services for communication. Use of remote communication may facilitate social contacts, selfdetermination, and participation. Unintelligible speak, in combination with difficulties in reading and writing makes remote communication difficult.

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... ch has pointed out several obstacles to remote communication access, and users' right to communicate are not always being met. There is a need for increased support, but how this support should be administered has not been researched. Method: The purpose of this study was to explore the need for necessary support to enable access to remote communication for people with communication difficulties. A qualitative design using focus group methodology was used to understand support persons' views and thoughts in their role of supporting users of remote communication. The participants were support persons to people with communicative and cognitive disabilities, which, at some level, interfered with using remote communication in daily life. They were family