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Proceedings of the Ninth International Conference on Enterprise Information Systems
The paper describes ways to support collaboration in business processes. Collaborative processes are different from predefined processes in the sense that they can change dynamically as the situation emerges. Such changes can be time consuming as they require users to continually adapt the system to changing contexts. The solution proposed here to support process evolution is to provide generic work objects and use software agents to assist users to dynamically change the process by quicklydoi:10.5220/0002347103210328 fatcat:ergcz4dqybfrvda2gyq72xc7mi