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Are We There Yet? Research in Commercial Spoken Dialog Systems
[chapter]
2009
Lecture Notes in Computer Science
In this paper we discuss the recent evolution of spoken dialog systems in commercial deployments. Yet based on a simple finite state machine design paradigm, dialog systems reached today a higher level of complexity. The availability of massive amounts of data during deployment led to the development of continuous optimization strategy pushing the design and development of spoken dialog applications from an art to science. At the same time new methods for evaluating the subjective caller
doi:10.1007/978-3-642-04208-9_3
fatcat:3xr2cp2tangldjrng4qgwxqxf4