Prioritizing Knowledge Management System Components Related to Empowerment of Personnel (Case Study: Iranian National Tax Administration)

Alireza Moghaddam, Davood Feiz, Mr Mikaeeli
2016 unpublished
This paper examines the prioritizing of component of knowledge management systems in relation with the empowerment of the personnel of Iranian National Tax Administration in Tehran Province. This is an applied research and due to its objective, it is a descriptive-correlational study. A number of 207 employees of the organization were randomly selected. Field data collection using the questionnaire was used. Knowledge management and employee empowerment questionnaires with respectively 41
more » ... ons and 30 questions were prepared and their reliability was confirmed through Cronbach's alpha of 0.96 and 0.95. The collected data were analyzed by descriptive statistics and inferential statistics. The normality of the data was confirmed by Friedman test and then all hypotheses were confirmed by correlation tested. Finally, the researchers concluded that a significant direct relationship is established between the prioritizing of component of knowledge management and empowerment of human resources in the tax affairs.
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