Customers are more and more deciding to use various types of services via Internet. They make very often different types of purchases. E-commerce is becoming more and more popular and developed. Unfortunately, according to customers, online shopping is not free from problems. Customers are afraid that the ordered goods will not be sent to them, will not meet their expectations, or will be destroyed during transport. An important aspect is also the payment method for this type of shopping.

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... ers often prefer to pay more to use the option of payment on delivery to avoid losing money if the ordered goods do not be delivered to them. This article summarizes the characteristics of online Shopping and the current development of the main safety problems, and make online shopping related security measures and transactions.